NO Indikator Target Januari Februari Maret April Mei Juni Juli Agustus September Oktober November Desember
1 Kepatuhan Identifikasi Pasien 100% 90.2% 83.7% 87.7% 90.5% 89.3% 90.7% 88.4% 91.4% 93% 91.1% 87.9% 88.6%
2 Emergency Response Time (Waktu Tanggap Pelayanan Gawat Darurat ≤ 5 menit) 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
3 Waktu Tunggu Rawat Jalan 60 menit 27.64 27.27 29.28 26.45 34.47 31.09 29.37 33.68 30.88 25.82 25.37 22.03
4 Penundaan Operasi Elektif 5% 17.5% 25.7% 17.3% 16.4% 12.6% 17.1% 15.4% 15.9% 14.5% 15.7% 15% 13.6%
5 Kepatuhan Jam Visite Dokter Spesialis 80% 61.8% 66.1% 65.3% 73.1% 76.1% 73.8% 70.9% 71.4% 71.4% 72.3% 73.5% 73.4%
6 Waktu Lapor Hasil Tes Kritis Laboratorium 100% 99.5% 99.6% 99.5% 99.5% 99.6% 99.1% 99.7% 99.6% 99.7% 99.1% 99.5% 98.9%
7 Kepatuhan Penggunaan Formularium Nasional 80% 98.7% 98.5% 99% 99.4% 99.6% 99.6% 99.8% 99.8% 99.5% 99.6% 99.6% 98.4%
8 Kepatuhan Cuci Tangan 85% 69.9% 70.2% 68.9% 79.7% 80.8% 79% 79% 80.5% 80.7% 89.4% 90.3% 91.4%
9 Kepatuhan Upaya Pencegahan Risiko Cedera Akibat Pasien Jatuh Pada Pasien Rawat Inap 100% 89.6% 93.1% 92.1% 92.3% 91.9% 91.8% 92.5% 92.9% 91.9% 92% 90.9% 91.1%
10 Kepatuhan Terhadap Clinical Pathway 80% 73% 75.2% 78.1% 77.6% 79.4% 80% 91.3% 95.3% 96.5% 87.2% 90.7% 93%
11 Kepuasan Pasien dan Keluarga 80% 77% 76.3% 76.9% 75.9% 76.3% 76.9% 76.4% 77.9% 78.1% 77.6% 77.8% 77.8%
12 Kecepatan Respon Terhadap Komplain 75% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%